Resident Stories – Getting to grips with Zoom

zoom call

We’ve all been finding different ways to keep in touch with friends and loved ones during the COVID-19 pandemic, and what better way to do this than using digital technology and video communications like Zoom.


One of our residents at Gunters Mead, an over-60s scheme based mid-way between Esher and Oxshott, recently celebrated a relative’s 95th birthday via Zoom. With friends and family present (albeit virtually), it was a lovely experience.

Our resident tells us: “we had roughly 20 people on the call and a bonus was that I could see relatives and friends from all over, even New Zealand!

I could even see my relatives’ great-grandchildren  – it was absolutely wonderful!”

This wasn’t the first experience of videotelephony for our resident. The family decided to test their digital skills with a practice call.

“I phoned up a relative who suggested a practice-run and they explained it all very patiently. There was a host and I was given a link, but I was the last to get on. They couldn’t see me, but I could see them. I was having a bad hair day so this was probably for the best!”

Our resident has also been finding other ways to stay digitally connected during lockdown. FaceTime and video calls are typical ways in which the family stay in contact with each other, as well as with friends.

“I like taking photographs, sending emails, searching things online. One of my relatives even sent an afternoon tea to me. Now I’ve got to try and take a photograph of the afternoon tea and work out how to send emails with pictures of the scones and jam!”.

We think it all sounds delightful. We love hearing stories about what residents have been up to during lockdown. If you would like to share any stories with us, please get in touch by emailing

Scroll to Top