From 1 August 2020 Crown Simmons will be working with new heating and hot water contractors.
K&T Heating and TSG are a specialist heating contractors who are responsible for carrying out the servicing and maintenance of the heating and hot water system in all rented properties.
From Saturday 1 August 2020, you can report a breakdown or arrange an appointment for your service by calling 01372 619519 and selecting the option for heating and hot water repairs. This is the same number you call to report general repairs to DW Support Services.
All residents should now have received a letter informing them of the changes to heating and hot water contractors.
Please remember, if you smell gas, call the National Gas Emergency Number immediately on 0800 111 999 to report it.