My Tenancy

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Crown Simmons residents can access their account all day, everyday in a safe, secure way using mytenancy.co.uk

The My Tenancy service is available for all tenants, leaseholders and shared owners of Crown Simmons Housing*.

You can use mytenancy.co.uk 24 hours per day, 7 days a week, 365 days a year to:

  • Update your contact details
  • View your latest rent or service charge statement
  • Check the progress of a repair you have reported

Click here to visit mytenancy.co.uk!

How do I access my mytenancy.co.uk account?

To access your account you will need your Username (CC[your tenant number]) and your Password.

Eligible residents* will have been sent these in the post but if you have forgotten your details, you can request a new password on mytenancy.co.uk (click ‘Forgotten your password?’, insert your username (CC[your tenant number]) and click ‘Submit’).

Your tenant number can be found on your rent statements from Crown Simmons Housing.

In order to protect your personal data your username and password will have been sent in separate documents to the address of the property you live in.

My Tenancy is updated twice a day at noon and overnight. Payments made to your accounts will show up usually one or two working days after receipt. Please feel free to contact us if you believe your account is incorrect.

*My Tenancy is not yet available for residents whose properties are managed on behalf of Fellowship Houses Trust, The Orchard (Weybridge) Housing Association or Barnes Workhouse Fund.

 

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