Crown Simmons Housing Building and managing quality, affordable homes in Surrey and south London since 1959
Service Update – Tuesday 24 March You will be aware that Government advice changed yesterday and and everyone has been advised to: Only go outside for food, health reasons or work (where this absolutely cannot be done from home) Stay 2 metres (6 feet) away from other people Wash your hands as soon as you … Read more »
Important information for all those who claim Universal Credit or Housing Benefit If you claim Universal Credit… From April 2020 your new rent and service charges will be applicable. You will receive an annual rent change letter with the relevant information. The Department of Work and Pensions will send you a “To Do” action … Read more »
Our waiting list for over 55 housing is now open. Please complete our online application form to be added to the waiting list. Crown Simmons Housing have properties for over 55s to rent in Esher, Weybridge, Walton on Thames, West Molesey, Haslemere, Guildford and Hove. We currently have available properties in Haslemere, Molesey and … Read more »
We’re delighted to announce that we’re forming a partnership with Southern Housing Group, who we will be joining as a subsidiary from 1 April 2020. The Group are looking to build over 1000 homes in Surrey and Sussex over the coming years, so joining them in this partnership makes perfect sense. We will keep our … Read more »
Important information for our residents: From April 2020, housing associations will be able to increase social and affordable rents by the Consumer Price Index (CPI) +1% each year. This is in line with current Government policy. This follows affordable and social rents going down for the last 4 years. We understand that residents will not … Read more »
Dampness Cool surfaces like walls and windows are common places for moist air to turn to tiny water droplets thus causing dampness. Dampness can be caused in places exposed to lots of moisture and steam such as bathrooms, kitchens and even behind furniture and in bedroom corners. The best way of dealing with mould growth … Read more »
On 1 November 2019, we started a contract with our new repairs contractor, DW Support Services (DWSS). We’ve been sending out Repairs Surveys to our customers who have had recent repairs in their homes undertaken by DWSS. These Repairs Surveys asked residents to give ratings out of 5 for their repairs and to also … Read more »
Our office will be closed from 1pm on Tuesday 24 December 2019 and re-opens at 9am on Thursday 2 January 2020. In case of an emergency, residents in sheltered housing should use the red alarm button. All other residents should report any emergency repairs on 01372 619519. For all heating and hot water repairs call … Read more »
It was Christmas boxes galore at The Fairings earlier this week! Earlier this week residents at one of our sheltered housing schemes, The Fairings in Hersham, got to experience their very own Christmas-themed event with giant wrapped Christmas boxes. The giant boxes contained a variety of Christmas treats aimed at bringing our residents together at … Read more »
HMRC have issued guidance for employers relating to payments being made early at Christmas. Guidance for employers on reporting PAYE information in real time when payments are made early at Christmas: ‘In December 2018, we wrote to employers to advise a temporary easement on reporting PAYE information in real time, as we know some employers … Read more »
From 1 November 2019, DW Support Services will be our day-to-day repairs contractor. We’ve changed contractors as we believe it will help us deliver a better service to our customers. You can still report repairs in the usual way, by phone or online. The telephone number you need to call will remain 01372 619519, … Read more »